Support

Help and support

We are here to help you practise with clarity and calm.

When can I get the app?

Christian Practice is not in the App Store yet. Join the waiting list and we will email you the day it is ready.

How does praying together work?

You set a time and share the invitation. When the moment comes, everyone prays the same short prayer at once, each in the same quiet church: the painting over the altar, the candles lit. You see only a lit window for each person who is there, never names.

What are the hours of prayer?

Bells you set for yourself, in Pray: morning, midday, evening, night, or an hour of your own, on the days you choose. Each calls with a church bell, your own recorded voice or an alarm, and opens a short prayer for that hour.

Can we walk a path together?

Yes. Friends, a family or any group: one of you opens a path, taps “Walk it together”, and shares the link. Among friends you see one another's days, by the name each of you chose; a larger group can be made quiet, with only a count. How a week together works.

How do I redeem a code?

In the app, open Settings and tap “Redeem a code”, or open the link that came with the code. Apple checks the code and applies it to your subscription.

Can someone join a prayer without the app or a subscription?

Yes. Anyone with the invitation link can join a shared prayer as a guest, from the web or the app, without a subscription.

Are my reflections private?

Yes. What you write never leaves your device and is never backed up to our servers. When you reflect, only the difficulty you choose and any preset tags you tap are sent, to tailor your practice. You can turn personalisation off in Settings → Privacy and personalisation.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Open Settings on your iPhone, tap your name, then Subscriptions. Cancel at least 24 hours before the end of the current period to avoid renewal.

How do I delete my account?

In the app, go to Settings → Delete account. This removes your data from our servers. Deleting your account does not cancel an Apple subscription.

How do I leave the waiting list?

Every email we send has a link to unsubscribe, which removes your address from the list. Or write to us and we will remove it.

Still need help?
Write to us and we will answer.

support@christianpractice.app